FAQs

I have given the wrong address; how can I chang...

Please contact us immediately so as we can rectify urgently for you.

I have given the wrong address; how can I chang...

Please contact us immediately so as we can rectify urgently for you.

Once I have placed my order, can I amend it?

No – an order can be cancelled however and another one placed.

Once I have placed my order, can I amend it?

No – an order can be cancelled however and another one placed.

What if I want to cancel my order?

You may cancel your order if it has not been despatched. If already in transit the order must be returned in original saleable condition. In order to cancel, please contact...

What if I want to cancel my order?

You may cancel your order if it has not been despatched. If already in transit the order must be returned in original saleable condition. In order to cancel, please contact...

What if my order isn’t delivered?

Please contact us so as we can investigate and ensure that your order is received.

What if my order isn’t delivered?

Please contact us so as we can investigate and ensure that your order is received.

What notifications will I receive regarding my ...

For deliveries within Australia and Track and Pack International orders, you will receive emails when the following occurs: Your order is ready for pickup by Australia Post Australia Post first...

What notifications will I receive regarding my ...

For deliveries within Australia and Track and Pack International orders, you will receive emails when the following occurs: Your order is ready for pickup by Australia Post Australia Post first...

Can I track my order?

Yes, tracking information is sent via confirmation email.

Can I track my order?

Yes, tracking information is sent via confirmation email.