FAQs
What happens if I receive a faulty/damaged prod...
Please always contact us, we are very passionate about our brews and ensuring quality, we equally can be contacted via any of our social media platforms.
What happens if I receive a faulty/damaged prod...
Please always contact us, we are very passionate about our brews and ensuring quality, we equally can be contacted via any of our social media platforms.
The product I’m looking for is out of stock. Ca...
If a product is out of order, we will be working as fast as we possibly can to get it back on-line! At this stage though, back ordering is not...
The product I’m looking for is out of stock. Ca...
If a product is out of order, we will be working as fast as we possibly can to get it back on-line! At this stage though, back ordering is not...
How does Madura trace complaints made on a part...
The date of packing and best before date stamp is affixed on the foil covered tray of bags or the pouch containing the leaf tea. This is our tracer which...
How does Madura trace complaints made on a part...
The date of packing and best before date stamp is affixed on the foil covered tray of bags or the pouch containing the leaf tea. This is our tracer which...
How long will I have to wait for my order?
We are a farm located in Northern NSW, though we do our very best to get our orders out some regional areas can take longer than capital cities. My order...
How long will I have to wait for my order?
We are a farm located in Northern NSW, though we do our very best to get our orders out some regional areas can take longer than capital cities. My order...
How do I return an order?
Please return to: Web Order Returns Madura Tea Estates 753 Clothiers Creek Road Clothiers Creek NSW 2484. Once we receive the product, we will refund the product portion of your...
How do I return an order?
Please return to: Web Order Returns Madura Tea Estates 753 Clothiers Creek Road Clothiers Creek NSW 2484. Once we receive the product, we will refund the product portion of your...