FAQs

How do we ensure that our imported teas are saf...

We test all our imported teas at an independent Government laboratory to standards in excess of the ANZFA standards for pesticide residues. Over the years we have identified a number...

Does Madura utilise any pesticides on our estat...

We are extremely fortunate to not have any pests and diseases within our region, as a result, we do not spray any fungicides or insecticides on the tea bushes themselves....

The filter paper of the tea bag is white - is i...

Yes, however not with chlorine but with oxygen. The filter paper is a highly specialised product which is also designed to remain stable under boiling water. It is completely neutral...

How should I store my tea?

It’s all in the storage! Storing tea is very simple – keep your tea in an airtight container, store in a dark, cool, and dry place free from strong odours,...

Does Madura sell organic teas?

Yes and yes! Presently we have an expanding and delicious range of Australian Certified Organic (ACO) teas and tisanes. Want to see our organic range click here.

Does Madura sell decaffeinated tea?

In one word, no. However, we may have a solution for you.  See our blog post on Decaffeinated Tea here.